We used the Romm team to buy a new home and to sell our condominium. Our experience could not have been better! After a brief phone conversation, we scheduled an initial meeting with Susan. She arrived to our meeting on time and had already researched our neighborhood comps including worksheets ... detailing accurate closing costs, market value of our home, how long it would take to sell it. We followed her instructions for improvement and had a ratified contract in three days. Brooke responded to our requests and questions almost immediately. She worked hard, long hours on our behalf at every step from looking for properties to the closing table. Brooke showed us 10 properties in one day and had market analysis sheets for properties we were interested in within a day. Her understanding of the buying process was evident in the speed and accuracy in which she prepared contracts and addendum’s for us. In addition, her recommendations for inspections saved us hundreds of dollars. I highly recommend Brooke and would definitely use her services again.
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user1733504
Susan and Brooke make a great team to guide from the beginning to end in selling and buying process. It is a stressful process but they have magic to make it smooth and quicker. You will never go wrong choosing Susan Romm Team as your buying and selling agent.
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Mansi Mehta
Susan and Brooke Romm brought unparalleled confidence and professionalism to the table while supporting us through the entire process of letting go of thirty years of memories in our home. Their pre sale consultation on how to “stage” in a manner to achieve maximum value in today’s market was so ... effective that the sale was negotiated simultaneously with the listing. Now that’s amazing!
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alibabenc
Brooke and Susan Romm have helped us through our first buying and selling experience. They are incredibly knoweldgable, detail oriented, and dedicated to what they do. They truly had our best interest in mind every step of the way. I wouldn’t use anyone else except this team. They are so ... willing to guide and teach so that you feel that you are making informed decisions in the process.
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Victoria Castleman
My wife and I were very pleased with the work Susan and her daughter Brooke undertook to assist us with the recent sale of our home. They were both very professional with much focus on all the details that need to be handled in order that a successful sales experience ... can be realized. In particular, Susan’s many years of experience proved to be a real asset as we encountered different things during the transaction she was able to pragmatically address and handle.
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glshannon8
The Romm Team is the best for selling and buying a home! They are extremely knowledgeable, responsive and very helpful throughout the selling/buying process. I especially appreciated immediate assistance with questions and their advice. I have already recommended them to neighbors, friends, and coworkers who were all as pleased ... as I was. Thank you Susan and Brooke!
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zuser20160828122458029
Susan and Brooke are a sensational team. Their advice for the preparation of the home was spot-on, the promotional materials were ultra-professional, and I ended up with an offer that was better than I had hoped. The financing for the buyers was tricky and I was so glad Susan and ... Brooke kept me informed and stayed on the challenge to keep my interests protected. I would give their efforts 10 stars if the ratings permitted.
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kwolfe1038
She was always very helpful in finding the person/people to fix or repair the things needing fixing(painter, carpeting, landscaping). She kept me up to date on any changes or problems. I think she and her team did a great job.
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fepugh
Susan and Brooke Romm did a wonderful job listing and marketing our home in Howard County, MD. Their guidance during the pre/post-sale process was sensitive, insightful and ethical. We couldn’t be more pleased with how the process played out. We highly recommend the Romm Team to anyone considering buying ... or selling a home in this area.
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